Frequently Asked Question

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FAQ

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What is Gold Protection?

Yes, most of our packages include professional local tour guides to enhance your experience.

If your flight is delayed, inform us immediately. We will adjust your itinerary accordingly.

Absolutely! Let us know your dietary preferences, and we’ll arrange suitable meals for you.

Contact our team or local authorities immediately. We will assist in locating your lost items.

Yes, we provide 24/7 assistance to ensure you have a seamless and stress-free journey.

Yes, we provide 24/7 assistance to ensure you have a seamless and stress-free journey.

Yes, we provide 24/7 assistance to ensure you have a seamless and stress-free journey.

Yes, we provide 24/7 assistance to ensure you have a seamless and stress-free journey.

What payment methods do you accept?

We accept major credit cards, bank transfers, and online payment gateways. Some packages may allow installment plans.

Refund policies depend on the package. Some allow free cancellation within a certain period, while others may have a cancellation fee.

Once payment is processed, changes are generally not allowed. However, for special cases, please contact our support team.

Some tours may have optional add-ons, taxes, or service fees. These will be clearly mentioned before you confirm your booking.

Refund processing times vary depending on the payment method. If delayed, please reach out to our customer service for an update.